Willard Intercontinental Washington By Ihg, Washington

My stay at the Willard Intercontinental Washington was truly nice. The hotel's stunning architecture and rich history captivated me, and the staff's attention to detail made every moment special. However, I did have some frustrations related to the room amenities that detracted from the overall experience.

I had high expectations for my stay at The Willard Intercontinental, especially with its rich history and beautiful architecture. While the location was fantastic, just a block from the White House and major attractions, my experience fell short due to several service issues. The room was comfortable, but my check-in process was frustrating, and my in-room surprise never arrived despite me paying for it. I would suggest checking out other hotels in the area before settling on this one.

Staying at the Willard Intercontinental was a blend of beautiful surroundings and some frustrating moments. The lobby was grand, and the location made it easy to explore Washington D.C. However, the issues with check-in and communication left me feeling underwhelmed. I hope for improvements in service next time.

The Willard Intercontinental boasts a fantastic location just a block from the White House, making it easy to explore. However, my experience was marred by disappointing service; for instance, I had to manage my own luggage without assistance upon arrival. Overall, while my room was comfortable and spacious, the lack of attention to detail, especially for family accommodations, left much to be desired.

I had a wonderful experience during my stay at the Willard Intercontinental Washington. The staff were incredibly warm and attentive, making me feel right at home. However, the afternoon tea service was a bit underwhelming-while the ambiance was good, the food didn't quite meet my expectations. Overall, I had a nice stay, especially due to the really good service.